Nice article thanks.
To be honest ... everyone is different and everyone likes different apps (for the most part at least ... no one can argue with the fluffylinkulator)
*cough* Spam/self-advertising *cough*
yes, also a valid point, but also, it very much so depends on where your primary market is. Also, do you invoice digitally, or by postage. Do you need to collaborate with clients far away, or are they all in your locality.
ProjectPier comes in handy for me, because I often work with clients where there's numerous people on the one project, or else the client is far away. Or even worse than that, that they're dodgy, which once was the case, and I found myself being so cautious, I was literally writing/logging everything in that I did. For the invoices then, I used publisher/word (i had two templates), then I converted to PDF's and then put them onto ProjectPier.
I've used sugarcrm but I feel it lacks a certain je ne sais quoi .. its also a HELL of a beasty to run ..
SugarCRM is designed individuals in a small or medium enterprise really, not really for your average web design company. It's also designed for (example) an environment, where, one employee can pick up where the other employee left off, when talking to/monitoring the customer, etc. . As the saying goes, it was designed for the Titanic, and runs like it too. (Lots of features, but Very process-heavy and on shared hosting, runs slow)
there is one called coin ? or php coin ? or something like that ... it used be popular for "hosting" type freelance hosters
/Shudders.
I never liked phpCoin all that much. But with a bit of an overshaft, it has a lot of advantages.