Should we LetsHost.ie

Discussion in 'Hosting' started by littleBird, Jul 14, 2008.

  1. littleBird

    littleBird New Member

    A customer of mine is thinking of moving from their current Hosting company after an extended period of dissatisfactory service. An Irish based hosting company, LetsHost.ie, has been suggested to them and I don't know what to say. I have never heard of them before, never mind done business with them!

    Has anybody got any experience of working with these guys?
     
  2. babyboy808

    babyboy808 New Member

    I Used them before and I suggest you stay away! Terrible customer service when I was with them.
     
  3. littleBird

    littleBird New Member

    oh dear, that sounds very definitely like a bad experience. When did this happen? Last month, last year, last decade?? What problems did you encounter that required support?
     
  4. RedCardinal

    RedCardinal New Member

    I've never hosted with them, but all my .ie domains are with them, and I've always found them to be very helpful.

    I'm sure every host will have some pain points, so hopefully this adds some balance.

    Rgds
    Richard
     
  5. davidbehan

    davidbehan New Member

    Isn't letshosts the guys who took down woodentoys.ie for discussing them on a forum?

    Letshost.ie suspended my hosting without notice. - boards.ie

    I wouldn't host with these guys after hearing about this. As Richard says, every host has it's good points and bad (as well as customer reviews). However, what they did to woodentoys was shocking.

    Couldn't recommend Web hosting Ireland, hosting ireland / irish web site hosting Ireland / domain registration, dedicated servers, colocation - Blacknight Solutions: Blacknight Solutions enough - excellent support and service.

    Rgds,

    Dave
     
  6. Forbairt

    Forbairt Portfolio Building

    Lets hosts servers are located in the US as well ?
     
  7. niall

    niall New Member

    No, they seem to be using Digiweb at the moment:

    niall@ernie:~$ host letshost.ie
    letshost.ie has address 78.137.164.40
    letshost.ie mail is handled by 0 mail2.letshost.ie.
    niall@ernie:~$ whois 78.137.164.40 | grep -b1 descr
    368-netname: LETSHOST-CORE
    398:descr: LetsHost
    423-country: IE
    --
    1155-route: 78.137.128.0/18
    1187:descr: Digiweb Ltd
    1215-origin: AS31122
     
  8. Forbairt

    Forbairt Portfolio Building

    As such are they not just a reseller ? similar to myself :p

    I offer customers hosting either through me or with their provider of choice ...

    Yes I'm just using one of the irish crowds ... :D but I guess I don't offer domain names directly though me
     
  9. niall

    niall New Member

    inetnum: 78.137.164.0 - 78.137.165.255
    netname: LETSHOST-CORE
    descr: LetsHost
    country: IE

    There is a whole /23 assigned to them (510 usable addresses) so more than likely they're just using Digiweb for Colo of their servers or they have dedicated servers from Digiweb. I'd go with Colo.

    Of course there is no way to be 100% sure. The whole /23 could be routed to an Amiga at the end of a Digiweb DSL line for all we know :)

    Niall.
     
  10. hosting365

    hosting365 New Member

  11. TheMenace

    TheMenace New Member

    +1. Horriffic actually.
     
  12. littleBird

    littleBird New Member

    Indeed, post the same question to different groups of web users and you may be fortunate enough to get different opinions in response. Kinda useful if trying to make an informed decision when moving away from a hosting company that has gone bugger up, would you agree Hosting365?

    Thank you to all who have taken the time to respond, much appreciated :)
     
  13. n3tFl0w

    n3tFl0w New Member

    Wow... I never heard about this... That's amazing! I can't understand how a company can do that? Legally like. Anyone know how that turned out? Apology? Court?
     
  14. nevf

    nevf New Member

    the problem was sorted i would imagine... di11on went quiet all of a sudden so i can only imagine that the problem was sorted,or some sort of agreement was made.

    none the less, whatever little hope i ever had of going with them has since been quashed by that single thread.
     
  15. hosting365

    hosting365 New Member

    Just highlighting the post littlebird, in fact giving you enhanced exposure :)

    As for your comment about 'bugger up', no offence taken, as register365 has no connection at all with Hosting365 any longer, although I do think Namesco are doing a good, and improving job since the transition, and have great things planned for the business. Register365 is still ireland's largest, and still fastest growing host (by a factor of more than 100% per month of all the other irish hosts).
     
  16. TheMenace

    TheMenace New Member

    Doesn't make any difference whatsoever. It seems to be in the mindset of certain Irish hosting companies that it's okay to provide poor support or to pull tricks like this and then bend over backwards to fix things only if the whole thing is broadcasted on a forum. You literally have to 'go public' in order to get any kind of reasonable support from a lot of these hosting providers. It's probably a lot cheaper to scour fora for sporadic criticism than it is to provide a decent level of support to all your customers I guess.
     
  17. mneylon

    mneylon Administrator Staff Member

    He moved his business elsewhere
     
  18. Forbairt

    Forbairt Portfolio Building

    he says with name servers pointing to blac.... :D
     
  19. nevf

    nevf New Member

    Yes, i couldn't agree more with you. Not even with hosting companies only, but even expanding into other industries and services online. The behavior that went on at letshost.ie was simply not acceptable and was proof that companies like this use 'internet anonymity' to its full advantage. personally, i would not hand over information, or give information to a web hosting company that i don't trust.

    and dam right too. imo, he should have received compensation for the amount of business lost throughout the whole ordeal...
    I wonder who's that? :D
     
  20. thetruth

    thetruth New Member

    No.

    I'd have to say my experience of Letshost was on the negative side. Reasonably good at keeping ones site on the internet but the rest was a joke. All about reactionary rather than solving things before they appeared. Go Blacknight.
    The toysonline story is totally genuine. It was a despicable way to treat anyone. I have had to wait a period of time so I could tell the truth without fear of being sabotaged myself. If you have anymore than one domain it becomes a nightmare. Expiry dates are all over the place and they end up charging you double if you havent got your expiry dates written down. I spent too much time having to chase them up on things and they became something else to manage. You forgive one thing then another, maybe another but it just gets too much. The final straw was when google told me the server I had a site on with letshost was marked as spam. Lets not host with letshost and do yourself a favour.
     

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