Analytics Issues - New Profile?

[mneylon]

We've been having serious issues with Analytics only reporting a tiny fraction of our website visitors

Would creating a completely new profile work? ie. solve the issue once and for all?

Also, can anyone recommend an analytics person - I want to sort out some niggly issues and I suspect someone "with a clue" will be able to do it a lot faster than I can ...

 

[paul]

What are you using to compare the stats ? GA filters out bots/spiders and only counts real visitors AFAIK.

 

[Gavin]

I wouldnt have thought a new profile would help. You could try swapping the tracking code from the old urchin to new version to see if it makes a difference. Its probably the first thing I'd try.

 

[mneylon]

I've already tried changing the code around - it makes no difference

Comparing stats with both Awstats + livechat + sales

ie. Google reports 5 visitors BUT we somehow make 20 sales from 20 different people (figures for illustrative purposes only)

 

[andywozhere]

AWstats shows three times as many page views as Google Analytics on my site. I always presumed that AWstats was just too high.

 

[n3tFl0w]

AWstats shows three times as many page views as Google Analytics on my site. I always presumed that AWstats was just too high.

Same here.