Have a cart up an running for the past 5 months and decided to reconcile my BOI online statement with my Realex Payments, I noticed almost £500 is missing from my bank a/c, as the money never made it into the account.
Realex say there was no problem with authorisations, Elavon say they did everything correctly and sent money to bank (payment codes etc), BOI initially said 'nothing to do with us, never got the instruction to lodge' WTF guys????? I was told today that the Bank are 'looking' into it. So annoying when each member says ' hey not my fault go ask the other guy....... :distrust::distrust:
Has anything like this happened to anyone here?
Regards
T
Realex say there was no problem with authorisations, Elavon say they did everything correctly and sent money to bank (payment codes etc), BOI initially said 'nothing to do with us, never got the instruction to lodge' WTF guys????? I was told today that the Bank are 'looking' into it. So annoying when each member says ' hey not my fault go ask the other guy....... :distrust::distrust:
Has anything like this happened to anyone here?
Regards
T