oliflorence
New Member
Hi All,
I have a shared server account with a couple of small sites on Blacknight and it seems fine but I am looking at moving a large number of sites to either a VPS or cloud service to get more reliable hosting, more control over the server, backups etc and more importantly a reliable 24/7 support.
I have dealt with support on Blacknight and have been satisfied with the response but always during office hours. Can anyone tell me how the out of office hours support is, is there a phone support or just an email and it is responsive enough if one rings with an emergency, for instance a site down etc request at 3am on a saturday night....
Also, any experience on the could hosting system?
I have a shared server account with a couple of small sites on Blacknight and it seems fine but I am looking at moving a large number of sites to either a VPS or cloud service to get more reliable hosting, more control over the server, backups etc and more importantly a reliable 24/7 support.
I have dealt with support on Blacknight and have been satisfied with the response but always during office hours. Can anyone tell me how the out of office hours support is, is there a phone support or just an email and it is responsive enough if one rings with an emergency, for instance a site down etc request at 3am on a saturday night....
Also, any experience on the could hosting system?